This Privacy Policy governs the manner in which Quintus collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.quintus.co.uk website (“Site”). This privacy policy applies to the Site and all products and services offered by Quintus.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
When you contact us through the Contact form on our site, we collect your name, e-mail address, company and any other details you submit to us. We refer to this information as “Contact Information.”
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Quintus may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Data Retention
If you contact us through the contact form on our Contact Us page, we will maintain the Contact Information you have provided for our records unless and until you ask us to delete this information. Contact form submissions are converted to emails using the WordPress plugin Contact Form 7 and stored on our mail server.
Changes to this privacy policy
Quintus has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Quintus Systems Ltd
Unit 7J, North’s Estate
Piddington
High Wycombe
HP14 3BE
Tel: +44 (0) 844 544 9095
Mobile: +44 (0) 7768 772431
e-mail: pq@quintus.co.uk
Registered in England & Wales Registration no: 3008718
We are registered on the Information Commissioner’s Office Register; registration number ZA399237. Our data controller Peter Quinney can be contacted at +44 (0) 844 544 9095
This document was last updated on May 29, 2018